Return & Refund Policy
Thanks for shopping at www.dkt-shop.com.
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
Conditions eligible for a return: - Item not properly sealed upon delivery, destroyed or bad condition of the packing, products are expired or nearly expired, order requested is not the same as shipment delivered.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase from the dkt-shop website.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment (whether credit card, COD and/or Masary).
For credit cards, you will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
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